Careers

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Please fill out application and email application to:  Kelly_Pacquette@miltonrents.com

or

Mail application to:

Attn:  Kelly Paquette

Milton Rents

100 Dover Road

Chichester, NH 03258

 

Position Title:    Technician/Yard Support – Uxbridge, MA                                                

Reports to:  Service Manager/Branch Manager

POSITION SUMMARY

The Technician/Yard Support position is responsible for general yard and shop cleanup in accordance with company standards, and maintaining a safe and hazard free workplace.  The Technician/Yard Support position inspects and performs all checkout and check-in procedures for equipment.

DUTIES/RESPONSIBILITIES

  • Reports equipment condition before and after usage.
  • Assists with routine inspections, repairs, maintenance, and cleaning of equipment
  • Assists in loading and unloading of equipment as well as refueling machines upon return.
  • Delivers and picks up small equipment or supplies.
  • Appropriately documents check-in/check-out information.  Verifies fuel consumed and inspects all details of equipment.
  • Assists the Inside Sales Team in the selection of rental ready equipment for each transaction.
  • Greets and assists customers and delivery drivers in loading and unloading of equipment and provides general operating instructions on rental equipment.
  • Maintains equipment inventory systems according to standard operating procedures.

 REQUIRED SKILLS/ABILITIES

  • Attention to detail and strong organizational skills.
  • Experience with towing a trailer or other small towable equipment.
  • Basic mechanical skills to perform and/or recommend minor equipment repairs.
  • Excellent interpersonal and customer service skills.
  • Proficient with Microsoft Office and eager to embrace technology (cell phones, i-Pads, CRM, etc.).
  • Hungry to learn and an ability to apply new knowledge.

EDUCATION AND EXPERIENCE

  • High School diploma or equivalent experience preferred.
  • Valid medical card and/or ability to pass DOT physical exam in order to obtain medical card.
  • General knowledge of construction equipment.
  • Valid driver’s license.

PHYSICAL REQUIREMENTS

  • Must have the ability to lift up to 50-75 lbs.
  • Must be able to sit and stand for long periods of time with frequent bending.
  • Must be able to work inside and outside in variable weather conditions.

Position Title: Inside Sales/Rental Coordinator/Dispatch – Uxbridge, MA

Reports to: Branch Manager

Position Summary

The Inside Sales Coordinator provides exceptional customer service in order to achieve rental, sales, and service revenue goals.

Duties/Responsibilities

  • Manage new and existing customer accounts by managing customer expectations; resolves customer issues and concerns.
  • Develops new accounts by marketing company product lines and offering value-added services.
  • Receives and processes customer orders and serves as the customer’s primary point of contact.
  • Works closely with the Outside Sale Team to assist as needed.
  • Develops a referral network to assist in increasing the client base.
  • Assist in orienting customer on equipment and vehicles, if needed.
  • Completes Rental Agreements and contract timely and accurately.
  • Communicates with the service department regarding upcoming rental needs to ensure equipment is rent ready.
  • Dispatches and manages the day to day trucking needs.

Required Skills/Abilities

  • Strong verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer services skills.
  • Strong analytical and problem-solving skills.
  • Ability to function in high-paced and at times stressful environment.
  • Strong entrepreneurial drive and work ethic.
  • Competitive nature.  Driven to succeed.  Hate to lose.
  • Passion for/Knowledge of equipment (Scissor Lifts, Skid Steers, Mini Ex, Loaders, Multi Terrain Loaders) a plus.
  • Experience with general contractor’s, excavators, and landscapers a plus.
  • Proficient with Microsoft Office and eager to embrace technology (cell phones, i-Pads, CRM, etc.).
  • Hungry to learn and an ability to apply new knowledge.

Education and Experience

  • College degree or equivalent work experience preferred.
  • Customer service and/or sales experience preferred.
  • Valid driver’s license.

Physical Requirements

  • Occasional lifting may be required up to 50 lbs.
  • Must be able to sit and stand for long periods of time with frequent bending.
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